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The Tapp Blog

Does Your Nonprofit Need a CRM?

As an organization grows, sometimes using excel spreadsheets to keep track of donors, volunteers, and other contacts is not enough, and more powerful and complex tools for managing contacts become both necessary and convenient. These types of tools, called Constituent (or Customer) Relationship Management Software or CRMs for short, are web or desktop based tools that allow an organization to fully integrate and manage its list of members, volunteers, donors and mailing lists. 

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