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Non-Profit Benchmarks for Social Media Engagement: How Much Should Your Posts Receive?

Joe DiGiovanni

Joe DiGiovanni

Oct 23, 2015 4:11:29 PM
5 min read

Introduction

One of the most rewarding moments in marketing your nonprofit is when you spend time crafting an impactful message for your social media accounts and then your constituents actually engage with each post.  Interactions like shares, comments, retweets, and favorites tell you that your messages are resonating with your nonprofit's fans and followers, which measurably fill the top of your inbound marketing funnel.

But how do you know when the number of interactions you’re getting is good? If there room for improvement? And what does “good” mean, anyway?

The answer: It’s all relative. A “good” amount for engagement for a marketer in the nonprofit sector could be a totally different number than for a marketer in the financial services industry. 

In this week's post, we've analyzed findings on audience participation on social media specifically for nonprofits to showcase how much interaction is happening relative to how much a nonprofit posts a week on social media, and also get some key takeaways for how to apply this to your own nonprofit's social media strategy.   

 

Key Takeaway

This is one of the more interesting graphs from HubSpot's 2015 benchmarks report.  Case in point, there are two sweet spots for nonprofits when it comes to getting the most interactions per week: Nonprofits that post 1-3 times a week, and those that post 10+ times a week. The moral of the story here? Posting as much as you can is worth it, but if not, 2-3 times a week may be efficient for a small organization. 

 

How to Apply These Findings

If you’re in the nonprofit / education industry and only posting once a week, try ramping it up to two or three times -- it looks like you’ll be happy with the results. If you want to aim for 10+ times a week, really take the time to flesh out your social media calendar.  Can you make all of Monday's posts about X? Could you scatter event notices and fundraiser updates throughout select days of the week? Thinking about ways to regulate and repeat some of your content might help you a lot. 

Ultimately, your social engagements when properly nurtured through the acquisition funnel will lead to highly qualified marketing and sales leads to  drive:

  • New Members
  • Increased Donations
  • Volunteer Recruitment
  • Event Registrations

In addition, the number of social posts is also greatly affected by the different audience personas your nonprofit is seeking to reach and convert.  Calls to action, timing, landing pages and audience segmentation are equally important and key to measuring the true effectiveness of your nonprofit's campaigns.  Your social posts should be a key element to your nonprofit's fundraising efforts and integral to your donation benchmark forecasting. 

 

To Download a FREE  "NON-PROFIT DONATION BENCHMARK CALCULATOR" - Click Here

 

 


Tapp Network is here to help!

Every organization has unique goals, challenges, and technology needs. Tapp Network partners with nonprofits, government agencies, educational institutions, and businesses of all sizes to help them get more value from their technology and marketing investments.

Whether you need a new website, systems integration, AI solutions, digital marketing, or ongoing strategic support, our team builds practical, scalable solutions that help organizations improve efficiency, strengthen engagement, and achieve measurable results.

If you're ready to modernize your digital strategy, or tackle your next project with confidence, we'd love to help. Explore our services or schedule a consultation to learn how Tapp Network can support your organization.

    

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Joe DiGiovanni
About the Author

Joe DiGiovanni

Joe DiGiovanni, a purpose-driven entrepreneur with a background in behavioral science and marketing technology, co-founded Tapp Network, driving digital transformation for government agencies, Fortune 100 brands, and communities seeking to scale social impact through innovation.

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