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New Benchmark Report Reveals How Nonprofits Seek to Address the Marketing Technology Gap in 2023

2022-2023 Tapp Network and TechSoup Nonprofit Digital Marketing Benchmark Report

Tapp Network and TechSoup Digital Benchmark Report Highlight Five Critical Growth Areas.

WILMINGTON, DE, Jan. 10, 2023 – TechSoup and Tapp Network released the results of the 2022-2023 Nonprofit Digital Marketing Benchmark Report, which reveals the strategies used by over 100 nonprofits in 2022 and their plans for improvement in 2023. One of our most striking findings in the report was that three out of five (60%) respondents did not have a digital marketing plan.
"Our aim with this report is to provide nonprofits with the necessary benchmarks to create a digital marketing and technology plan that is on par with their peers and helps them achieve their goals," said Joseph DiGiovanni, Co-Founder of Tapp Network. "2023 will be a crucial year to modernize their marketing efforts and build the digital resilience needed to adapt to a new normal and scale their growth."

Summary of Findings: 

  • Websites: Half of all nonprofit organizations plan to redesign their websites within the next year, an increase from 43% in 2020. 
  • Social Media: 84% of nonprofits use Facebook for social media activities, and most achieve success if they fundraise on the platform. 
  • Content Marketing: Nearly 70% of nonprofits are not blogging, missing the opportunity to leverage content to improve search engine optimization (SEO) and site traffic. 
  • Email Marketing: 73% of nonprofits do not have a defined email marketing strategy; 64% do not take advantage of email automation tools
  • Marketing Technology: 54% of nonprofits do not use a customer relationship management system (CRM) or automation tools to effectively engage their donors, volunteers, and members. 

Tapp Network will share insights from the 2022-2023 Nonprofit Digital Marketing Benchmark Report in a webinar Tuesday, Jan 17, 10:00 AM (PST). Register Today!
Download  Benchmark Report

TechSoup is a nonprofit committed to the digital transformation of the sector through technology products and services, education, and a global community of changemakers. TechSoup and its 60+ global partners have reached more than 1.4 million NGOs and facilitated distribution of technology products and grants valued at more than $19.1 billion.

Tapp Network, is a mission-driven digital marketing and technology agency serving organizations that seek to accelerate their digital transformation. Tapp provides website development and digital marketing support services for nonprofits around the globe as they strive to increase their capacity-building, fundraising, and community impact. Go to www.TappNetwork.com or visit our Nonprofit Digital Marketing Resource Center on TechSoup.

For press inquiries, contact Lisa Quigley, at lisa.quigley@tappnetwork.com.

Tapp Network

Written by Tapp Network

Tapp Network is a marketing & technology firm serving nonprofits and organizations seeking to accelerate their social impact, capacity building, and revenue growth for good.